Garbage... pay the extra fuel cost somewhere else. Unfriendly, slow awful service... wish I read the comments before coming here

Castle and Cooke Aviation at KVNY has been consistently disappointing over almost two years. Since securing the CAA fuel contract at my home field, service has been sluggish, unwelcoming, and forgetful. The line crew roll their eyes when I show up, decline to fuel at my hangar, and one time shouted at me after I parked where their own frequency instructed me to. KVNY has superior FBOs—try somewhere else. If the culture shifts, I would give them a fresh opportunity, but I am not optimistic.

NO FUEL Took a 90 minute hold up with Pax waiting. If you need more than a couple thousand gallons suggest getting a guarantee of availability or use a better resourced FBO.

Flew Piper Piston for quick lunch. They were fine enough to squeeze me in, on the day of, as they were fully booked. No LL. $40 per day ramp fee $25 facility fee $65 paid for my hour stay Allowed use of Courtesy Car (a small mercedes SUV) Hey, it's VNY/LA... things are costly. I would return though since I have family nearby.

Lisa's the early morning receptionist with the diabetic dog + another old husky & a cat. Kenny G is the guy with the 'cool voice' according to Ruth.

GPU is apparently not usable for starts, that is something you should inform crews before they board the plane. Really strange limitation.