Superb service very cordial personnel. We had a maintenance team meet us within 10 minutes and we needed it very cordial. Highly suggest.

Miss Amanda was outstanding in coordinating communication with company dispatch when unable to land due to weather. She later coordinated the makeup flight quick turn that allowed the medical samples on board to get to their destination with the minimal amount of delay. BRAVO ZULU

Stopped in for the ambassador stamp on a Sunday morning. Waived ramp fee with 10 gal of fuel, which was also discounted $.25/gal. Personnel very cordial and gladly provided water and snacks before we got on our way. Would come back!

Good service at KROA. Flew in and line personnel was polite. Front desk offered to arrange rental or lodging. We flew in for some hiking, so we said no. Returned a day later after getting drenched on the AT. Same fine service. Was offered crew car to grab a meal, then front desk organized reduced-rate room and free shuttle. Good service. People made the difference on this trip.

I'd like to do an update on my $155 a night ramp fee. The manager at the Roanoke Signature FBO checked into it and discovered that their computer had the incorrect cost. It ought to have been $37 a night but for some reason they had classified my Cessna T210 as a twin rather than a piston single. Therefore I was reimbursed $236 of the $310 I had been billed. I valued their efforts to look into and fix this overcharge.