Good experience at Jetset. Flew in for an event a few miles away from Wiley post. Thank you Line guys parked me and refueled. I emailed earlier in the day to asked about courtesy car, quick reply. car was available. No delays on leaving, fast departure. FBO including common area, restrooms, and pilot lounge was very fine.

Follow up on prior comment — never got a pre-heat cart but got a damaged plane! Line service lazily decided to tow my brand new T182 into their hangar (without your permission) instead of using a pre-heat cart and in the process scratched my nose wheel pant with their towbar. Line service manager who towed my 182 denied accountability, claiming damage was already there, which it was 100% not. Asked for pics of the damage before he started towing and he said he didn't take any. Unbelievable.

Good support from JetSet. First time into KPWA and Tower here was really simple to work with.

Terrible experience here. Requested an engine pre-heat cart because of the cold. 30 minutes later, no cart. Asked CSR what the status was and she said line service is "ignoring" her. There were no planes arriving or leaving in the last 30 minutes.. Went outside and flagged down a LST and she said she was "occupied". 5 minutes later another LST ran in the FBO and told me it'd be a few more minutes then proceeded to shout at the CSR about something else lol. As someone who worked as LST at an FBO once, avoid this location. - Delgadillo, 6.

Gas and go. Good fast service, excellent CAA prices and really really good ice cream sandwiches.