Landed a Cessna cardinal late at night after close, could not get off of the ramp. Had to get airport OPS to get us off of ramp. Got there the following morning and they still charged us a night fee ($400) even though nobody was even present to assist us. Seems like a dubious business practice to charge us for a service we did not get to utilize.

$400 overnight charge for C177

Very let down in the quick turn capability. It took 30 minutes to have a GPU connected to the plane and more than an hour to get the fuel truck to our plane. The ramp agents were seen giving coffee, papers and tugging other planes that arrived after we were parked and shut down on the ramp. The facility and client assistance for the passengers is the sole reason for the rating being as high as it is. In the future we will be skipping this particular FBO and taking our company elsewhere

Stopped in to collect a passenger who was arriving on breeze airways. SR 20, 40 facility charge, 10 security charge, 10 landing charge. It certainly was worthwhile as the facilities are fine for rest and relaxation. Ground crew was amiable but certainly cater to the jets. Also as I was getting ready to start ground guy walked way too close to prop to rush over to tow a jet. Mishap waiting to occur. If is was just dropping off, $60 seems steep

$60.00 to run in and utilize the washroom! Landed in a warrior at Providence this evening and parked at Atlantic so my student could use the washroom before making our return flight to KBVY. Walked into AA and told the attendant at desk that we would be heading out right after we used the washroom. She said "ok, it's going to be sixty". $40 facility charge. Rip off, I comprehend the $10 security charge & landings feee, but to charge a $40 facility charge for 5 minutes is robbery. Will not return.