They will not assist in reserving a rental car.

Stopped by on Dec 14th in a SR20 and had a good experience - I called and got the fees breakdown ahead of time so no issues there! The CSR was very fine and the Line team were good as well.

What a mess, not even that busy and…wow

Was charged $131 landing fee which I anticipated (piston single), and another $131 after remaining for over an hour, which I did not foresee. So for $262 I did not even receive cookies.

Landed an hour before midnight. Bought fuel. Was doing flight planning until being interrupted by the front desk lady hollering at me telling me I need to depart before 11:55pm otherwise I’d be charged another landing fee! Rough service here (not just from the CSR), place smells strongly of cigarette odor, would not return. Piston single.

PA46 piston $132 to land $132 handling $5 infrastructure $49 or 7 gallons at prevailing rate Landing at O’hare ….. Priceless!