Fuel and charges are costly. No CAA. But the amenities are very fine. I enjoyed the rest rooms. Comfortable beds. Cleaning staff works nonstop. Good FBO. But it's Chicago... General vicinity leaves some to be desired.

Promised to match CAA pricing.. would not honor once the plane was fueled.. Bad people

I had a superb experience flying in a single piston engine PA-28. We were guided to a parking spot, where chocks and tiedowns were supplied. A shuttle gave us a ride from plane to FBO. We were given a shuttle ride to the Orange line by the FBO staff. Unfortunately, they were not available for a return shuttle ride to the FBO from the train station, but a quick Lyft was obtainable. Facility fee waived with 11 gallon fuel purchase. One overnight remaining total fees $71.50 before fuel.

Not GA friendly. Flew in 11/23 to depart 11/25. Wanted to do Skyline flight first but the ceilings were too low. Went back 11/24. Was told that they would leave my ticket open. Went for a 1 hour flight and returned. Checked in before departing. Supervisor Leidy went out of her way to come over to the customer service rep. She closed me out, opened a new one, charged me another round of fees and had the audacity to add an extra fee for the Bears game. Very impolite and confrontational. Won't be back.

Beware general aviation- MDW no longer friendly. $350 to land and park a twin Cessna for 2 nights to attend a wedding. This is more than double what I paid the last time. Did not require fuel or services. Had to pay a special fee because there was a Bears game the day we were departing. Staff was nice and accommodating. Won't be coming back ever. Schaumburg and DuPage much, much more reasonable.