Requested quick turn on fuel multiple times before arrival, waited 30 minutes no truck or even an idea on sequence. 3 trucks and only 2 actually pumping fuel....Called national jets ...they arrived in 15 minutes.

Shelter air was by far the worst experience we have ever encountered. We departed two hours late because of their lack of concern for our citation They did not fuel our plane and we were parked behind five other planes at departure time . Ask for management to meet us never showed repeated phone calls for four days never replied.. only talked to management four days later from my phone call to them and their excuse was we were busy NEVER AGAIN to Sheltair. I will tell story to everyone

Absolute worst ramp experience ever. This is not representative of other Sheltair locations. Ramp agents customer service abilities are severely lacking. Waited several minutes at the entrance of the ramp to get a marshall to park us and then waiting on fuel was like watching paint dry after we called in 20 minutes out for a quick turn. Fuel truck finally showed up at 58 minutes after the request. Will be looking for other alternatives in FLL.

Customs next door $42.33 fee to use. Things are costly here but it was simple in and out.

Flew in a $1 million airplane, but needed to be 25 to take the crew car.