Good FBO! Line Staff and desk people were fine. We had a problem with our plane, the A&P was quick to assist and got us on our way as quick as he could.

Good service! Flew in a C177 to check out Presque Isle. Line crew was out waiting for me, instantly asked what I required and fueled me right away. No cost for the crew car. They even followed me out to pull my chocks for me. Shall return!

They saved the day for us. We planned to fly from Buffalo cross Pennsylvania to south west but hindered by the snow and had to stay overnight. We asked if they could find a hangar space so that the next day we could start the helicopter without difficulty, the FBO accommodated us. The ground crews also assisted us pushing in/out of the helicopter. Fine FBO, we sure will visit again.

Pleasant personnel. Spotless restrooms and fine waiting zone.

Be cautious of the operating hours that they have posted. Twice now I’ve flown into here with the expectation that they would be open as advertised only to be greeted on the ramp to be told it’ll be $100/hr for us to keep open for you to go to dinner. Landed at 9:30 and 9 in both occasions with the plan to be back before posted closing of 1100p. Seems they close 9:30ish to 1000p now. Hours need revision.

Amazing early OPS with Joe. He provided above and beyond service for us here at Netjets. Give him a raise.